‘Roots to grow; wings to fly’

School Uniform Ordering

HOW TO ORDER YOUR SCHOOL UNIFORM

  • Place and pay for your uniform online via the website of our school uniform providers at stitchdesign.co.uk
  • If it is the first time you have ordered with them you will need to register; you will need the school’s postcode to do so. For our school please use CH3 9AH.
  • You can place your order at any time, but orders will only go into production twice a month on pre-agreed cut-off dates. For our school these dates are:

14th and 29th of EVERY month

  • Delivery should be expected within 15 working days* from the relevant cut-off date, so if you miss a date your order will not go into production until the next one.
  • If there are any delays Stitch Design will contact you to explain the situation.
  • When placing your order you will have two delivery options:

  • Collect from School – Delivery is free if you choose this option.
  • Standard Home Delivery – A delivery charge will be added to your order, but you can specify any address for delivery.
  • Orders due for collection at the school during school holidays will be held and despatched to the school when it re-opens.
  • During most of the year a Standard Home Delivery will not be quicker than the free school collection, however you may find it more convenient. Importantly

During a holiday period the Standard Home Delivery may be the only way you can receive uniform before the school re-opens.

  • I you have not received your order within 15 working days*, or you have any other problems please check the Help & Support page of the Stitch Design website for further instructions as to what action to take.

 

*Working days are defined as Monday to Friday, excluding Bank Holidays.

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